5 min read
The restaurant industry is evolving at an unprecedented pace. Brands are introducing customer-facing technology, new menu items, limited-time offers, subscription and membership programs, back-of-the-house innovations, and many other initiatives to...
3 min read
Efficient retail stocking procedures ensure merchandise is available for customer purchase. When shelves are well-stocked and organized, it creates a...
2 min read
As 2024 comes to a close, it’s clear that this year brought significant changes to the restaurant and convenience store industries. From innovative...
5 min read
From reducing costs to improving customer retention, efficient restaurant operations can significantly impact profitability.
1 min read
At Intouch, we’re always looking for ways to make our platform work better for you. This month, we’re introducing a new feature to...
3 min read
In today’s digital age, a brand’s reputation often begins with what customers say online. With so many options at their fingertips, consumers rely...
3 min read
For brands looking to tap into the booming online food delivery market, the big question is: how do you extend your brand’s promise and deliver a...
1 min read
We’re thrilled to introduce Reputation Management, a new tool designed to help businesses actively manage their online presence. In a world where 7...
3 min read
Curious to learn how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and...
3 min read
As the leading benchmark for drive-thru execution standards, this year’s Annual Drive-Thru Study examined a new and rapidly evolving area: the impact...
